Question 1

What does it cost?

Accepted Answer

Mossy has four tiers: Free — Mossy Message Scan, 3 analyses per month, no sign-up required; Pro — €49/month or €349/year — unlimited analyses, full audit history, exportable PDF reports; Sustainability Communications Audit — €149 one-time — single full website audit with complete breakdown and PDF report; Enterprise — Custom pricing — portfolio audits, dedicated onboarding, direct access to the researcher.

Question 2

Do you offer refunds?

Accepted Answer

Yes. Cancel within 14 days of subscribing for a full refund, no questions asked.

Question 3

How is the free Message Scan different from the Pro Sustainability Communications Audit?

Accepted Answer

The free Message Scan lets you paste marketing copy or upload an image and get an instant verdict — flags, severity levels, and regulatory references — at no cost and with no sign-up required. It checks a single piece of content against ISO 14021 (International), FTC Green Guides (US), UK Green Claims Code — CMA (UK), CSRD / ESRS (EU), EU Directive 2024/825 — ECGT (EU), CSDDD (EU), EU Green Claims Directive (proposed) (EU) — legislative process effectively paused as of 2025. EU Directive 2024/825 (ECGT) remains the active enforcement mechanism from 27 September 2026., Australian Consumer Law — ACCC (AU), and Dutch ACM Sustainability Claims Guidelines (NL) in about 15–30 seconds for a single claim scan. Mossy Sustainability Communications Audit is a deeper, structured assessment. It crawls up to 120 pages of a public website — including homepage, about page, sustainability hub, governance pages, and linked reports — typically in 5–10 minutes, and scores it across 46 criteria in four pillars — Content, Aim, Reporting, and Engagement — producing a detailed report with pillar scores, strengths and gaps, remediation advice for every failed criterion, and a downloadable PDF. Free users can run one Sustainability Communications Audit preview — one time only, not recurring monthly — and see their overall score and strengths. The full breakdown, remediation advice, and PDF download require a Pro subscription or a one-time Sustainability Communications Audit purchase.